Лондонската гара St Pancras загуби короната си на най-добрата жп гара в Европа от Leipzig Hauptbahnhof.

За да определят най-добрите влакови гари, изследователите проучват 51 от най-големите жп станции на Стария континент, като ги оценяват по фактори, като брой обслужвани вътрешни и международни дестинации, достъп до платформата и качество на заведенията за хранене.

На базата на тези данни е изготвена класацията, носеща името European Railway Station Index 2021, посочва Daily Mail.

Виенската Hauptbahnhof заема втората позиция, St Pancras е на трето място, а Amsterdam Centraal на четвърто.

Германия доминира сред държавите в класацията, като три гари, разположени на нейна територия, намират място в Топ 10.

Организацията, която стои зад класацията – Consumer Choice Center, посочва, че размерът на железопътната гара „не означава непременно повече удобство или по-добра инфраструктура“.

„Някои от най-големите гари, като Atocha в Мадрид или Chatelet-Les Halles в Париж, дори не попадат в топ 10 по отношение на положителните преживявания на пътниците”, се казва в доклада.

Авторите му добавят: „Кризата с коронавируса значително ограничи свободата на пътуване в Европа и в световен мащаб. Пътуванията с влак сега са само спомен за повечето от нас.

Въпреки това, с напредването на ваксинациите, имаме всички основания да бъдем оптимисти за връщането на свободата ни да пътуваме това лято”.

Originally published here.

The Consumer Choice Center launched its second annual European Railway Station Index, highlighting the top 50 railway stations in Europe ranked by passenger-friendliness.

The index should be used to inform both consumers and administrators as to who is doing the best job accommodating passengers.

The top 5 railway stations according to the index are Leipzig Hauptbahnhof, Wien Hauptbahnhof, St. Pancras (last year’s winner moved a bit down which can also be explained by the limited Eurostar services), and Amsterdam Centraal and Moscow Kazansky.

Maria Chaplia, Research Manager at the Consumer Choice Center, said: “As consumers across Europe rush to book business trips and vacations post-COVID, our European Railway Index will come in handy.”

“Although travelling overall seems like a dream from the past now, there is light at the end of the tunnel. With the release of our annual index, we also want to remind consumers that train travel will become a thing again. High points were awarded to the stations that offered great destinations around the continent, but also a healthy mix of shops, restaurants, and conveniences found at the station. For this year’s index, we removed cleanliness, signage and strike days to make sure that our results are rigid and unbiased,” said Chaplia.

“Leipzig Hauptbahnhof in Leipzig, Germany leads the list of best railway stations in Europe. Leipzig Hauptbahnhof, the station offers the greatest number of domestic destinations and an array of shops and restaurants. Several different railway companies use Leipzig Hauptbahnhof which made it stand out in the top 5.

“The point system we developed for this index provides great insight into what railway stations you should consider using on your next trip, whether for holiday or work,” said Chaplia.

“In order to prevent a negative passenger experience and pick the optimal hubs for future trips, we examined Europe’s 50 largest railway stations (by passenger volume) and ranked them in terms of passenger experience, ranked according to a mix of factors ranging from location and transportation options to in-station experience and domestic and international connections,” added Chaplia.

Originally published here.

The best train stations in Europe have been revealed – and London St Pancras has lost its title to Leipzig Hauptbahnhof in Germany.

The European Railway Station Index 2021 scores 51 of Europe’s biggest railway stations to come up with the ultimate ranking.

Looking at various factors which contribute towards a better customer experience, the Consumer Choice Center puts together the annual report.

While St Pancras was crowned the number one station in 2020, this year it has dropped two spots to third place.

Second after Leipzig was Vienna Hauptbahnhof, with Amsterdam Centraal and Moscow Kazansky joint fourth and the main stations in Germany’s Frankfurt and Munich coming joint fifth respectively.

Factors that determine stations’ positions include the number of domestic and international destinations served, platform access and the quality of dining options.

St Pancras lost out in part because of the pandemic, which resulted in widescale cutbacks to its Eurostar services.

The index authors commended Leipzig’s facilities for passengers.

“The station offers the greatest number of domestic destinations and an array of shops and restaurants,” reads the report.

“Several different railway companies use Leipzig Hauptbahnhof, which made it stand out in the top five.”

Meanwhile, at the other end of the spectrum, Magenta station in Paris came in last place, with the lowest score.

Other UK inclusions are Birmingham New Street (eighth), London Victoria and London Bridge (joint 11th), London Euston (12th), London Waterloo (17th) and London Liverpool Street (19th).

Originally published here.

Da bi došli do popisa najboljih željezničkih kolodvora Consumer Choice Center proučavao je pedesetak najznačajnijih kolodvora na Starom kontinentu. Analiziralo se sve od kvalitete signalizacije i pristupu platformama do gastro ponude…

Glavni željeznički kolodvor u Leipzigu je proglašen najboljim kolodvorom u Europi u 2021. godini prema analizi takozvanog europskog indeksa željezničkih postaja koju je obradio Consumer Choice Center.

“Kolodvor nudi najveći broj domaćih destinacija, ali i lepezu trgovina i restorana. Nekoliko različitih željezničkih kompanija koriste Leipzig Hauptbahnohof i zato se našao na vrhu ljestvice,” pojašnjeno je u službenom priopćenju.

Njemački željeznički kolodvor s trona je svrgnuo londonski St. Pancras koji se ove godine našao tek na trećem mjestu ljestvice, dok je srebrna medalja dana glavnom kolodvoru u Beču.

Da bi došli do popisa najboljih željezničkih kolodvora Consumer Choice Center proučavao je pedesetak najznačajnijih kolodvora na Starom kontinentu. Analiziralo se sve od kvalitete signalizacije i pristupu platformama do gastro ponude.

Treba istaknuti velik kolodvor nije jamstvo i dobro organiziranog mjesta s moćnom infrastrukturom. Naprotiv, u prvih 10 najboljih željezničkih kolodvora nisu uvršteni giganti poput pariškog Gare du Norda ili madridske Atoche.

Četvrto mjesto ljestvice najboljih kolodvora podijelili su Amsterdam Centraal i moskovski Kazinski, a šesto mjesto glavni kolodvor u Frankfurtu i Munchenu. U 10 najboljih nalazi se tri njemačka predstavnika, dva britanska, dva ruska, te po jedan iz Austrije, Nizozemske i Italije.

10 najboljih željezničkih kolodvora prema europskom indeksu željezničkih postaja za 2021. godinu:
1. Glavni kolodvor Leipzig, Njemačka 
2. Glavni kolodvor Beč, Austrija 
3. St. Pancras, London, Velika Britanija
4. Amsterdam Centraal, Nizozemska
4. Kolodvor Kazansky, Moskva, Rusija
6. Glavni kolodvor Frankfurt, Njemačka 
6. Glavni kolodvor Munchen, Njemačka
8. Kolodvor Kursky, Moskva, Rusija
9. Milano Centrale, Italija
10. Birmingham New Street, Velika Britanija

Originally published here.

Per il secondo anno consecutivo, il Consumer Choice Center ha stilato l’European Railway Station Index, cioè la classifica delle stazioni ferroviarie più apprezzate del Vecchio Continente. Nella graduatoria 2021 c’è una new entry al primo posto. E bene fanno anche le stazioni italiane

Migliori stazioni d’Europa. È quella di Lipsia, in Germania, la stazione ferroviaria più apprezzata d’Europa: a dirlo, la classifica 2021 dell’organizzazione Consumer Choice Center, che ha preso in esame le 51 stazioni più grandi del Vecchio Continente. Per stilare la graduatoria sono stati presi in esame diversi fattori, tra questi l’accessibilità dei binari; il numero di destinazioni nazionali e internazionali servite; la pulizia; l’affollamento; la disponibilità e il numero di ristoranti e negozi; la segnaletica. E persino i giorni di sciopero. Il massimo di punti possibili (mettendo insieme i punteggi relativi alle varie voci) è di 139.

Le migliori stazioni d’Europa: la medaglia d’oro del 2021

Come detto, la medaglia d’oro va alla stazione di Lipsia Centrale, in Sassonia, che totalizza 116 punti. Qui, prima dello scoppio della pandemia, transitavano più di 120 mila passeggeri al giorno. Il secondo posto spetta alla stazione di Vienna Centrale con 108 punti, mentre il vincitore dell’anno scorso, la stazione di St Pancras a Londra, scende in terza posizione. 

Le migliori stazioni d’Europa: le italiane

Nelle prime dieci posizioni si piazzano ben tre stazioni tedesche (Lipsia, Monaco e Francoforte) e le tre principali stazioni italiane: Milano Centrale (settima, era ottava l’anno scorso); Roma Termini (nona, era al quarto posto nella classifica 2020) e Bologna (decima, era 39esima). 

Molto buone anche le prestazioni delle altre italiane: Napoli Centralesale dalla 19esima posizione del 2020 al 13esimo posto; Torino Porta Nuova dalla 47esima posizione al 15esimo posto; Firenze Santa Maria Novella dalla 38esima posizione alla 18esima e Roma Tiburtina dalla 40esima posizione al 18° posto. 

Tra le ultime tre della classifica, le peggiori d’Europa, ci sono le stazioni Châtelet–Les Halles (Parigi); Norreport (Copenhagen) e Magenta Paris. 

“Si tornerà a viaggiare” 

Gli autori dello studio hanno sottolineato: “La crisi del coronavirus ha notevolmente limitato la libertà di viaggiare in Europa e nel mondo. I lunghi viaggi in treno sono diventati un ricordo per la maggior parte di noi. Tuttavia, con il numero di vaccinati in costante aumento, ci sono tutte le ragioni per essere ottimisti sul recupero della nostra libertà di viaggiare quest’estate”.

Le 10 migliori stazioni d’Europa

• 1. Leipzig Hauptbahnhof – 116 punti
• 2. Wien Hauptbahnhof, Vienna – 108
• 3. St. Pancras, Londra – 106
• 4. Amsterdam Centraal – 101
• 4. Moscow Kazansky, Mosca – 101
• 5. Frankfurt (Main) Hauptbahnhof, Francoforte sul Meno – 96
• 5. München Hauptbahnhof, Monaco di Baviera – 96
• 6. Moscow Kursky, Mosca – 95
• 7. Milano Centrale – 93
• 8. Birmingham New Street, Regno Unito – 91
• 9. Roma Termini – 90
• 10. Gare Montparnasse, Parigi – 86
• 10. Bologna Centrale – 86

Originally published here.

22 марта 2021 г Consumer Choice Center (CCC) опубликовал второй ежегодный индекс европейских железнодорожных вокзалов, в котором выделены 50 лучших железнодорожных вокзалов в Европе по степени удобства для пассажиров. Индекс следует использовать для информирования потребителей и администраторов о том, кто лучше всего справляется с размещением пассажиров. В топ-5 железнодорожных вокзалов по индексу входят Leipzig Hauptbahnhof, Wien Hauptbahnhof, St. Pancras (прошлогодний победитель сдвинулся немного вниз, что также можно объяснить ограниченными услугами Eurostar), а также Amsterdam Centraal и собственно Казанский вокзал. 

«Хотя сейчас путешествие в целом кажется мечтой из прошлого, в конце туннеля есть свет. С выпуском нашего годового индекса мы также хотим напомнить потребителям, что путешествия на поезде снова станут обычным явлением. Высокие баллы были присуждены станциям, предлагающим прекрасные направления по всему континенту, а также полезное сочетание магазинов, ресторанов и удобств, имеющихся на вокзале,» – сказала Мария Чапля, автор индекса. «Главный вокзал Лейпцига возглавляет список лучших железнодорожных вокзалов Европы. Вокзал предлагает наибольшее количество внутренних направлений, а также множество магазинов и ресторанов. Несколько разных железнодорожных компаний используют главный вокзал Лейпцига, что позволило ему выделиться в пятерке лучших. «Система баллов, которую мы разработали для этого индекса, дает хорошее представление о том, какие железнодорожные станции вам следует использовать в следующей поездке, будь то отпуск или работа», – сказала Чапля. «Чтобы избежать негативного впечатления пассажиров и выбрать оптимальные узлы для будущих поездок, мы изучили 50 крупнейших железнодорожных вокзалов Европы (по количеству пассажиров) и оценили их с точки зрения пассажирского опыта, ранжируя их в соответствии с сочетанием факторов, начиная от местоположения и вариантов транспортировки на станции, а также внутренние и международные рейсы », – добавила Чапля. 

Originally published here.

• Researchers studied 51 of the biggest railway stations across Europe 
• They scored them on factors including destinations served and dining options
• From this data they drew up a ranking – the European Railway Station Index 2021 

London’s St Pancras station has lost its crown as the best railway station in Europe to Leipzig Hauptbahnhof.

Researchers looked at 51 of the biggest stations across Europe and scored them on factors including the number of domestic and international destinations served, platform access and the quality of dining options.

From this data they drew up a ranking – the European Railway Station Index 2021. Vienna Hauptbahnhof comes second in the table, St Pancras third and Amsterdam Centraal fourth.

Germany dominates the prestigious end of the list. Frankfurt and Munich’s main stations come joint fifth, bringing the country’s top 10 total to three.

The rest of the top 10 comprises Moscow Kazansky (joint fourth); Moscow Kursky (sixth); Milano Centrale (seventh); Birmingham New Street (eighth, up from 11th); Roma Termini (ninth); and Paris’s Gare Montparnasse and Bologna Centrale (joint 10th).

The 51st station on the passenger-friendliness list, meanwhile, is Magenta Paris.

The organisation behind the ranking, the Consumer Choice Center, praised Leipzig Hauptbahnhof’s facilities.

It said: ‘The station offers the greatest number of domestic destinations and an array of shops and restaurants. Several different railway companies use Leipzig Hauptbahnhof, which made it stand out in the top five.’

St Pancras’s mini slide down the table was apparently partly due to Eurostar services being cut back as a result of the pandemic.

Meanwhile, the Consumer Choice Center explained in its report for the index that the size of a railway station ‘does not necessarily mean more convenience or better infrastructure’.

It said: ‘Some of the largest stations such as Paris Gare du Nord, Madrid Atocha, or Chatelet–Les Halles [Paris] did not even make it on the top 10 in terms of passenger experience.’

The report’s authors added: ‘The coronavirus crisis has significantly restricted the freedom to travel in Europe and globally. Long train voyages have now become just a memory for most of us. However, with the pace of the vaccine roll-out progressing, there is every reason to be optimistic about regaining our freedom to travel this summer. As consumers across Europe rush to book business trips and vacations, our European Railway Index will come in handy.’  

Originally published here.

Leipzig –Der Leipziger Hauptbahnhof ist der beste Bahnhof Europas 2021. Zu diesem Ergebnis kommt das „Consumer Choice Center“, das die 50 größten Bahnhöfe Europas unter die Lupe nahm. Leipzig biete Fahrgästen den besten Service. „Er bietet die größte Anzahl an inländischen Zielen und eine Vielzahl an Geschäften und Restaurants. Außerdem nutzen ihn mehrere verschiedene Bahngesellschaften, was ihm insgesamt den ersten Platz einbrachte“, urteilt die Studie.

Die Rangliste setzte sich aus Faktoren, die von der Lage und der Anbindung über das Erlebnis im Bahnhof bis hin zu nationalen und internationalen Verbindungen reichen, zusammen, heißt es. Platz zwei belegte der Wiener Hauptbahnhof vor St. Pancras in London, Amsterdam  Centraal und Moskau Kazansky.

Originally published here.

Selv her under Corona, hvor flytrafikken har været næsten lammet, har jernbanerne ikke overtaget opmærksomheden hos hverken politikere, presse eller forbrugere.

Joh – DSB har gjort en indsats for, at vi ikke skal sidde over for hinanden i s-togene, eller at det kræver pladsbestilling at rejse med tog over længere afstande i Danmark.

Men, hvor ofte har I set overskrifter i de store medier om katastrofale passagertal, behov for statslig hjælp for at overleve, eller at hele rejsebranchen er ved at gå konkurs på grund af tog, der ikke kan køre?

Never mind. Jeg ville bare sige, at toge slet ikke har plads i publikums bevidsthed som passagerfly. Måske fordi vi har haft toge i mange flere år end fly, og togrejser ikke skaber så meget prestige som en flyvetur til USA eller Asien.

Det samme gælder jernbane-stationerne. Lufthavne får masser af opmærksomhed, og man sammenligner lystigt deres størrelse, ny-indretning, passager-komfort osv. Hvor ofte gør man det med en banegård?

Den internationale forbruger-organisation Consumer Choice Center (CCC) gør. CCC, der har base i Bruxelles og afdelinger i 100 lande verden over, har netop offentliggjort sit ”European Railway Station Index 2021.”

Det er en sammenligning på kvalitet og service i Europas 50 største banegårde. De er blevet bedømt på en lang række kriterier inklusive antal butikker, muligheder for at købe billet, passager-information, kødannelser, udvalg af destinationer – og i disse moderne tider – Wi-Fi, opladnings-muligheder osv.

Lad det være sagt med det samme. Danmark har ikke en eneste banegård med i den europæiske Top-50. Den højest placerede er Nørreport Station i København, der lander på 51. pladsen hos CCC.

Til gengæld er de tyske banegårde helt på sporet. Tyskland har Europas bedste togstation i Leipziger Hauptbahnhof. Tyskerne har også tre stationer med i Top-10 og 15 med i Top-50.

Her er den aktuelle Top-10 over togstationer. De maksimale antal point er 139, som en banegård kan opnå i CCC’s indeks for 2021:

1. Leipzig Hauptbahnhof – Tyskland – 116 points
2. Wien Hauptbahnhof – Østrig – 108
3. Pancras i London – England – 104
4. Amsterdam Centraal – Holland – 101
5. Moskva Kazansky – Rusland – 101
6. Frankfurt Hauptbahnhof – Tyskland – 96
7. München Hauptbahnhof – Tyskland – 96
8. Kursky i Moskva – Rusland – 95
9. Milano Centrale – Italien – 93
10. Birmingham New Street – England – 91

Til sammenligning opnåede Danmarks største banegård – Nørreport – i alt 38 points i konkurrencen….

Originally published here.