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These railway stations have been voted best in Europe

Many people are actively striving to travel by train rather than fly these days as a means of reducing carbon emissions. With that in mind, it may be helpful to know the railway stations that have been voted most passenger-friendly in Europe.

Child travelling by train through the German countryside.

The Consumer Choice Center ranked Europe’s 50 largest railway stations for its first annual European Railway Station Index in terms of passenger experience, ranging from how crowded platforms are and accessibility to the number of destinations and cleanliness. It also considered availability of ride-hailing services, competition of train companies, on-site restaurants and shopping, number of international destinations, quality of signage, average strike days, existence of first class lounges and convenience accessing the platforms.

Inside St Pancras International train station in Kings Cross.

Based on these criteria, it ranked St. Pancras International in London in top position. This was due to its low number of strike days, high passenger convenience and international connectivity. “The fact that it also hosts the longest champagne bar in Europe did not influence this ranking,” the report joked. Zürich and Leipzig Central Stations came in second and third place, Roma Termini in Rome came fourth and München Central Station in Munich tied for sixth place with Hamburg Central Station and Berlin Central Station. Milano Centrale in Milan came in eighth position, and Moscow Kazansky and Frankfurt Central Station tied for joint ninth position.

The central train station in Leipzig, Germany

Half of the top ten were German railway stations, thanks to their low numbers of strike days, many destinations, accessibility for passengers in wheelchairs and diverse food and shopping offerings to kill waiting time. “While we at the Consumer Choice Center stand for choice and technology neutrality, we want to use the rise of interest in long-distance train travel as an opportunity to show which railway stations in Europe are the most convenient for travellers,” the report says.

You can check out the complete European Railway Station Index here.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Revealed: Europe’s best railway stations – where does St Pancras rank?

St Pancras International has been named the best railway station in Europe.

The north London hub – and home of the Eurostar – beat off stiff competition in the inaugural 2020 European Railway Station Index from some of the Continent’s most renowned terminals, including Berlin Central, Gare du Nord in Paris and Moscow Kazansky. 

Zurich Central Station took second spot while Leipzig Central Station completed the podium; four more German entries made the top 10 (Munich, Hamburg, Berlin and Frankfurt), while the UK had no other inclusion. Its next highest station was Birmingham New Street in 12th.   

“[St Pancras’] low number of strike days, high passenger convenience, and international connectivity helped take it to first place,” read the European Railway Station Index. “The fact that it also hosts the longest champagne bar in Europe did not influence this ranking.”…

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Londra, Zurigo, Roma: ecco le stazioni ferroviarie migliori d’Europa

Londra St Pancras in testa

È quella di St. Pancras, a Londra, la stazione ferroviaria più apprezzata d’Europa. A decretarlo, la classifica di «Consumer Choice Center», la prima del genere, che prende in esame le 50 stazioni più grandi del continente, confrontandole in base a comfort per i viaggiatori, pulizia, accessibilità, destinazioni, affollamento. La medaglia d’oro va alla stazione di St Pancras, aperta nel 1868, da cui partono i treni per l’Eurotunnel, che collegano la capitale inglese con Parigi e Bruxelles. Si trova nella parte nord di Londra, tra la nuova British Library e King’s Cross ed ha conquistato la medaglia d’oro principalmente in base al basso numero di giorni di sciopero, alla comodità per i passeggeri e alla connettività internazionale. Sul sito dell’associazione è spiegata la metodologia adottata. Il massimo di punti possibili (mettendo insieme i punteggi relativi alle varie voci, dal numero di passegeri al giorno/anno, al numero di binari, offerta commerciale, destinazioni internazionali, accessibilità, segnaletica, negozi, ristoranti, pulizia, condizioni delle sale d’attesa e così via) è di 139. La stazione londinese ha ottenuto 116 punti.

Zurigo

Al secondo posto si trova la stazione centrale di Zurigo, nodo ferroviario per i treni provenienti dalla Svizzera e dai Paesi confinanti: Germania, italia, Austria e francia. Con più di 2.900 viaggi al giorno, e 470mila passeggeri, è una delle stazioni più frequentate al mondo. Spiccano pulizia e ampia offerta ristorativa.

Lipsia

Sul terzo gradino del podio, la stazione centrale di Lipsia, principalmente grazie alla segnaletica, considerata chiara al 100%. È la migliore stazione della Germania, dove peraltro hanno sede metà delle migliori stazioni d’Europa: oltre a Lipsia, Monaco di Baviera, Amburgo, Berlino e Francoforte.

Roma

Roma Termini, la stazione più grande d’Italia, con 25mila mq di superficie e 150 milioni di passeggeri all’anno, rimane fuori dal podio, ma si conquista comunque un importante quarto posto. Potrebbe avere risultati migliori, ma offre solo due destinazioni internazionali contro, per esempio, le cinquantuno di Lipsia.

Monaco e le altre

La stazione centrale di Monaco è al quinto posto. Seguono Amburgo e Berlino, sesta e settima del ranking. A chiudere la classifica, nono e decimo posto, Moscow Kazansky e la stazione di Francoforte.

Milano ottava

Milano centrale è all’ottavo posto: non convince l’offerta commerciale del principale «scalo» del nord, seconda in Italia per grandezza e volume di traffico.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Das sind die besten Bahnhöfe Europas

Eine Verbraucherschutz-Organisation hat die 50 größten Bahnhöfe in Europa untersucht: Wo lässt es sich gut warten, stimmt die Infrastruktur und wie oft wird gestreikt? Gleich fünf deutsche Städte schaffen es unter die ersten zehn Plätze.

Bahnhöfe sind Durchgangsstationen, an denen man nie lange bleiben möchte. Doch oft zwingen Verspätungen oder Zugausfälle zu langen Wartezeiten. Dann zeigt sich, wie gut das Umfeld wirklich ist: Gibt es genügend Restaurants, Läden und Lounges?

Die Verbraucherschutz-Organisation Consumer Choice Center hat jetzt ihren jährlichen European Railway Station Index für 2020 vorgelegt. Darin werden die 50 großen Bahnhöfe Europas mit deren Infrastruktur genauer untersucht.

Für die Bewertung spielen Kriterien wie deren Fahrgastzahlen, die Zahl der nationalen und internationalen Verbindungen, die Sauberkeit, Ausschilderung und die Anzahl der Fahrstühle eine Rolle. Aber auch der barrierefreie Zugang für Rollstuhlfahrer, die Anbindung an den öffentlichen Personennahverkehr, die Zahl der Restaurationsbetriebe und Läden für die Versorgung werden berücksichtigt und fließen in den Index ein.

Streiktage sorgen für Abwertung

Interessant ist auch die Angabe von Streiktragen, unter denen die Passagiere gelitten haben: Mit einem Spitzenwert von 118 Tagen in Frankreich schaffte es kein französischer Bahnhof in das Ranking der Top Ten.

In der Gesamtauswertung landeten fünf Bahnhöfe in Deutschland unter den ersten zehn. Allerdings erreichte die höchste Punktzahl ein Bahnhof in London: St. Pancras International erhielt ein Score von 116 – von 139 möglichen Punkten.

Aufschlussreich sind auch die Schlusslichter, zu denen neben Porta Nuova in Turin, Oslos Hauptbahnhof, der Bahnhof Friedrichstraße in Berlin und der Hauptbahnhof Dortmund gehören. Letzterer hat in Punkto Sauberkeit mit nur 40 Prozent besonders schlecht abgeschnitten.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Europe’s best and worst railways revealed for train travel

Tourists are returning to the rails in ever greater numbers.

Particularly in Europe, the romance, sustainable credentials and economy of train travel has seen consecutive growth in passenger numbers for the past seven years.

And of course, every great journey must have a suitably grand start.

Like cathedrals of public transport, the giant railway stations of France, Germany and beyond are central to the experience. However, not all railway stations were created equal: for every Grand Stazione Milano Centrale there is a soulless terminus like Berlin’s Friedrichstrasse that can put a dampener on your trip.

To help travellers arrive on time and inspired, the European Railway Station Index has been compiled to rank the continent’s 50 largest stations, from best to worst.

Embarked upon by the Consumer Choice Centre, its railway inspectors have marked the public travel hubs on criteria including accessibility, cleanliness, signage and the connections available.

The number of days affected by strikes is another important consideration for European rail stations.

Leading the carriage with a score of 116 out of a possible 139, was London’s St Pancras.

Marked as the “best railways station in Europe” the UK’s international rail terminal scored highly for fast Eurostar connections to France, Belgium and now the Netherlands. Although it scored highly for amenities – the station’s famous champagne bar “did not influence this ranking,” insisted the CCC.

Germany dominated the list. While none of its stations took the top spot the consistency of the Bahnhofs saw the centres of Berlin, Frankfurt, Hamburg and Munich all feature in the top 10 list.

More surprisingly, the best railway in Germany according to the CCC is in the eastern city of Leipzig which came in at number 3. The grand East German “hof” is huge and offers a great number of international connections as a starting point for a European sojourn by rail.

While the list exposed some great inspiration future European rail itineraries, the other end of the table featured some shockers. Paris’ Magenta station scored only 41 out of 139 points for dismal performance for trains’ on time record and a general ambiance which is more dismal still. According to the CCC index rankings it has hit the buffers as Europe’s worst major train station.

The Index was also keen to point out that bigger did not always mean better. “The size of a railway station does not necessarily mean more convenience or better infrastructure,” they said pointing out that some of Europe’s largest stations such as Paris Gare du Nord and Madrid Atocha didn’t even feature in the top 10.

French stations overall performed poorly due to regular industrial action and almost annual summer strikes aimed at disrupting travel.

Helsinki’s beautiful central station “Päärautatieasema” also fell far down the rankings.

As far as we are aware, Helsinki’s station wasn’t penalised for too many consecutive vowels but it would appear it scored 0 for cleanliness, amenities and its lack of “first class lounge option.”

“Train travel has received a more important role in Europe in recent years,” said the CCC.

While the centre also runs a sister index for European Airports, the CCC was aware that rail travel was growing amongst environmentally conscious travellers. Although they insisted this index was an opportunity to showcase the efficiency and convenience of rail versus flight.

“Policy makers and consumers have oriented toward train travel as a means of reducing carbon emissions.

“While we at the Consumer Choice Center stand for choice and technology neutrality, we want to use the rise of interest in long distance train travel as an opportunity to show which railway stations in Europe are the most convenient for travellers,” they said.

Europe’s 10 best train stations

1.St Pancras, London, UK
2.Zürich Central Station, Zurich, Switzerland
3.Leipzig Central Station, Leipzig, Germany
4.Roma Termini, Rome, Italy
5.München Central Station, Munich, Germany
6.Hamburg Central Station, Hamburg, Germany
7.Berlin Central Station, Berlin, Germany
8.Milan Central Station, Milan, Italy
9.Moscow Kazansky, Moscow, Russia
10.Frankfurt Central Station, Frankfurt, Germany

Europe’s 10 worst train stations

1.Magenta, Paris, France
2.Nørreport, Copenhagen, Denmark
3.Haussmann-Saint-Lazare, Paris, France
4.Châtelet–Les Halles, Paris, France
5.Torino Porta Nuova, Turin, Italy
6.Oslo Central Station, Oslo, Norway
7.Dortmund Central Station, Dortmund, Germany
8.Berlin Friedrichstrasse, Berlin, Germany
9.Wien Mitte, Vienna, Austria
10.Helsinki Central Station, Helsinki, Finland

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

St. Pancras International désignée meilleure gare d’Europe

Quelle gare offre le voyage le plus agréable en Europe? Le collectif indépendant de défense des consommateurs qui agit à l’échelle du vieux continent (Consumer Choice Center) vient de titrer Londres St. Pancras International dans un classement qui prend en compte la fréquentation, le nombre de jours de grève, les services aux voyageurs…

Londres et l’Allemagne

Si Londres obtient la médaille d’or, l’Allemagne se détache largement comme le pays où le voyage en train est le plus pratique et le plus confortable. Successivement, Leipzig, Munich, Hambourg, Berlin, Francfort et Hanovre s’illustrent dans le haut du tableau. 

Ce classement prend en compte un grand nombre de critères. La propreté des gares mais aussi la clarté des affichages, le nombre de jours de grève, la proportion d’entreprises ferroviaires se partageant les rails, la diversification des boutiques et des restaurants, la présence d’ascenseurs ou encore la desserte de destinations internationales ont été identifiés pour proposer le classement le plus clair. 

Pays du train par excellence, la Suisse s’impose comme la deuxième destination où il est le plus aisé de monter à bord: Zurich est deuxième et Berne dixième. L’Italie ferme la marche des pays les mieux représentés grâce à Rome (4e) et Milan (8e).

Top 10 des meilleures gares ferroviaires d’Europe:

1. London St Pancras International (Royaume-Uni)

2. Zurich Central Station (Suisse)

3. Leipzig Central Station (Allemagne)

4. Roma Termini (Italie)

5. München Central Station (Allemagne)

6. Hamburg Central Station (Allemagne) – ex-aequo avec Berlin Central Station (Allemagne

8. Milano Centrale (Italie)

9. Moscow Kazansky (Russie) – ex-aequo avec Frankfurt Central Station (Allemagne)

10. Bern Railway Station (Suisse)

Consulter le classementhttps://consumerchoicecenter.org

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Estas son las mejores estaciones de tren de Europa

Tanto los responsables políticos como los ciudadanos se han ido concienciando en los últimos años del riesgo para el medio ambiente que suponen los viajes en avión. De ahí que muchos turistas, siempre que sea posible, estén optando por desplazarse en tren, incluso en trayectos de larga distancia.

A raíz del crecimiento de los viajes en tren, el Consumer Choice Center ha elaborado un informe llamado European Railway Index (Índice Ferroviario Europeo), que clasifica a las mejores estaciones del Viejo Continente basándose en distintos factores como número de pasajeros y plataformas, cantidad de destinos naciones e internacionales, limpieza o accesibilidad. El estudio da una puntuación por cada dato analizado siendo de 139 la máxima posible.

El informe analiza un total de 50 grandes estaciones de Europa y llama la atención que entre los 10 primeros puestos de la lista hay cinco de Alemania.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Ferrovie, due stazioni italiane tra le prime dieci in Europa

Il Consumer Choice Center (CCC) ha esaminato le 51 maggiori stazioni ferroviarie d’Europa e le ha classificate in base all’esperienza dei passeggeri, analizzando una combinazione di fattori che vanno da come sono affollate le piattaforme all’accessibilità, dal numero di destinazioni nazionali e internazionali alla pulizia. Tutto sommato, per l’Italia, i risultati sono lusingheri.

La top ten

I giudici hanno incoronato St. Pancras International di Londra come la migliore stazione ferroviaria d’Europa. Zurigo si è collocata al secondo posto mentre la stazione centrale di Lipsia ha conquistato il gradino più basso del podio ponendosi come la migliore in Germania.

Subito sotto (quarto posto) c’è la prima stazione italiana che è quella di Roma Termini seguita da Monaco di Baviera. La Germania fa tripletta con Amburgo e Berlino pari merito al sesto posto (si parla sempre di stazioni centrali) mentre ottava è la seconda stazione italiana, Milano Centrale. Chiudono la classifica della top ten Mosca Kazansky e ancora un impianto tedesco, quello di Francoforte.

A livello di nazioni, dunque, svetta la Germania con cinque stazioni, seguita dall’Italia con due e quindi Gran Bretagna, Svizzera e Russia con una.

Secondo CCC tutte brillano grazie al basso numero di giorni di sciopero, alle diverse destinazioni offerte, all’accessibilità per i passeggeri su sedia a rotelle e alle diverse offerte alimentari e commerciali. In tal senso le stazioni francesi sono state escluse per i troppi giorni di sciopero mentre Roma Termini potrebbe avere una valutazione migliore ma offre solo sei destinazioni internazionali contro, ad esempio, le cinquantuno di Lipsia.
Milano Centrale, per contro, ha un’offerta commerciale meno convincente.

Il resto della classifica

Naturalmente, ci sono altre stazioni italiane che compiono in questa classifica delle prime 51 in Europa: abbiamo Firenze Santa Maria NovellaRoma Tiburtina Bologna Centrale tutte appaiate al 38esimo posto!

Poi troviamo Torino Porta Nuova al 47esmo posto. La maglia nera della classifica (51 posto) va alla stazione di Parigi Magenta.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

London St Pancras is named Europe’s best railway station

From its soaring gothic spires to its vast glazed roof to its croissant-packed concourse below, St Pancras station is well loved by Londoners. 

But now its status is official: St Pancras International has been named the best railway station in Europe by the Consumer Choice Centre.

St Pancras, which serves 35.6 million passengers a year, came out top among Europe’s 50 biggest stations for accessibility for wheelchair users, cleanliness and range of destinations served. Wheelchair users have previously praised the station’s step-free access to the Underground and helpful staff.

The European Railway Station Index also noted St Pancras’s excellent range of shops and restaurants (although they gave it minus points for rail strikes – boo!) and scored it a superb 116 points out of 139. 

St Pancras International even beat Zürich Central to the top spot, despite the Swiss station’s 100 percent score for cleanliness. There is NO DIRT on Zürich station.

Other London stations have done us proud too. The newly-refurbed London Bridge made it into fifteenth place and London Victoria got the twentieth spot.

Feeling inspired? Eurostar’s just opened a direct train from St Pancras International to Amsterdam from April, from just £35 each way. A direct service to Rotterdam opens in May.  

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

London St Pancras tops list of Europe’s best train stations

Europe’s best train station for passengers has been revealed, with London St Pancras taking the top spot.

A new survey from the Consumer Choice Centre has ranked Europe’s fifty largest train stations by a series of metrics including accessibility, cleanliness, number of platforms, hospitality and number of strike days, to give a composite score out of 139.

St Pancras topped the list with a score of 116, thanks to its low number of strike days, international connectivity, and convenience for passengers.

No other UK station made the top 10, with Birmingham New Street coming in 12th with a score of 93. London Bridge came 15th, London Victoria 20th, and London Liverpool Street 22nd.

The rest of the top ten was dominated by German stations, with Leipzig, Munich, Hamburg, Berlin and Frankfurt all making the list.

Europe’s top 10 stations for passengers

StationScorePassenger volume (per year)
St Pancras International11635.6m
Zurich Central Station111154.6m
Leipzig Central Station11043.8m
Roma Termini108150m
Munich Central Station103127.8m
Hamburg Central Station99200.7m
Berlin Central Station99110m
Milan Central Station96120m
Moscow Kazansky9450.1m
Frankfurt Central Station94164.3m

Fred Roeder, managing director of the Consumer Choice Center, said the ranking demonstrates the power of offering both practicality and comfort at major railway stations.

“As any traveler knows during peak times, many railway stations struggle with passenger peaks, and that experience trickles down to everyone who takes a train.

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“High points were awarded to the stations that offered great destinations around the continent, but also a healthy mix of shops, restaurants, and conveniences found at the station.

“We also awarded stations that experience the lowest number of strike days, something passengers in many countries could only wish for”.

Europe’s worst 10 stations for passengers

StationScorePassenger volume (per year)
Paris Magenta4141.3m
Copenhagen Norreport4353.7m
Paris Haussmann-Saint-Lazare4444.6m
Paris Chatelet-les-Halles58179.9m
Torino Porta Nuova6070m
Oslo Central Station6154.8m
Dortmund Central Station6347.4m
Berlin Friedrichstrasse6376.7m
Vienna Wien Mitte6397.8m
Helsinki Central Station6473.2m

The bottom of the list was dominated by French stations, with three of the bottom four all located in Paris.

Paris Magenta came last with a score of 43, suffering especially from the number of strikes days that it has been struck by, followed by Denmark’s Copenhagen station, and Haussmann-Saint-Lazare and Chatelet-Les-Halles in Paris.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

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