Entidade de defesa do consumidor critica aéreas por demora nos reembolsos

De acordo com dados da Iata, as empresas aéreas no mundo têm US$ 35 bilhões em reembolsos de passagens aéreas O Consumer Choice Center (CCC), organização internacional de defesa do consumidor com atuação em mais de cem países, divulgou uma carta aberta aos presidentes das empresas aéreas, criticando práticas de reembolso adotadas por companhias aéreas […]

Entidade de defesa do consumidor critica aéreas por demora nos reembolsos

De acordo com dados da Iata, as empresas aéreas no mundo têm US$ 35 bilhões em reembolsos de passagens aéreas O Consumer Choice Center (CCC), organização internacional de defesa do consumidor com atuação em mais de cem países, divulgou uma carta aberta aos presidentes das empresas aéreas, criticando práticas de reembolso adotadas por companhias aéreas […]

Open Letter to Airline CEOs

To the CEOs of Airlines CC: ICAO, IATA Open Letter to Airline CEOs: We consumers want to help you, but you need to adhere to the law and allow easy refunds. Dear Airlines CEOs of the World, We, as an international consumer group, and consumers who love global connectivity, know full well the devastating impact […]

Carta abierta a los CEOs de las aerolíneas

Carta abierta a los CEO de aerolíneas: Nosotros, los consumidores, queremos ayudarlo, pero usted debe cumplir con la ley y permitir reembolsos fáciles. Estimados CEOs del mundo de Airlines, Nosotros, como grupo de consumidores internacionales, y consumidores que amamos la conectividad global, conocemos muy bien el devastador impacto que Covid-19 ha tenido en la industria […]

It’s time to let Europe go supersonic

Capx logo

When France built its high-speed rail network, it revolutionised the way we looked at train traevl. What takes 4-5 hours by long-distance bus from Brussels to Paris can now be completed in just over an hour with a Thalys train. Dumping slow regional trains for fast and futuristic new models has brought more comfort and […]

Democratising travel

The #HandsOffMyCheapFlights campaign is about more than just what its name suggests. Cheap flights are what consumers know and love about air travel in the past years, but it is the overall phenomenon of democratised travel that should have us stand in awe. For people in upper-middle-class and wealthy conditions, the world was just the […]

US Airport Funding Needs an Overhaul, not More Government Involvement

While European and Asian airports offer innovation and entrepreneurship, making them the envy of the world, America languishes due to government control of virtually the entire airport infrastructure. Though the United States is by far the strongest economy in the world, our airports leave something to be desired. Wherever you fly domestically, terminal buildings are […]

Dutch Plans of an EU-wide Air Passenger Tax won’t fly High with Consumers

Last month, the Dutch government began circulating a position paper suggesting the EU should introduce a Union-wide air passenger departure tax on flights departing from the European Union. The paper promoted by the Netherland’s Secretary of State for Finance Menno Snel suggests a 7 EUR per passenger flight tax be rolled out within all Member […]

Calls for a new EU carbon and aviation tax

The suggestion has not been greeted favourably by the domestic market. Fred Roeder, managing director of the Consumer Choice Center (CCC), says that such a move would limit passenger choice and burden consumers from all over the EU with a new tax. “The Netherlands seem to flip-flop on whether consumers should be burdened with a […]

Dutch Plan for a European Air Passenger Levy is a Punch in the Face of European Consumers

February 8th, 2018 – Today the Dutch government released a paper suggesting an EU-wide passenger levy on flights. It suggests the next EU Commission should work on a Europe-wide tax on commercial flights. Fred Roeder, Managing Director of the Consumer Choice Center (CCC), is alarmed by this move limiting passenger choice and burdening consumers from all over […]

Alitalia bridge loan

TRAVEL DAILY: THE Italian Govt is discussing plans to extend a 900m bridge loan to Alitalia, a move consumer advocate Consumer Choice Center said would “hurt consumers”.

Follow us

WASHINGTON

712 H St NE PMB 94982
Washington, DC 20002

BRUSSELS

Rond Point Schuman 6, Box 5 Brussels, 1040, Belgium

LONDON

Golden Cross House, 8 Duncannon Street
London, WC2N 4JF, UK

KUALA LUMPUR

Block D, Platinum Sentral, Jalan Stesen Sentral 2, Level 3 - 5 Kuala Lumpur, 50470, Malaysia

OTTAWA

718-170 Laurier Ave W Ottawa, ON K1P 5V5

© COPYRIGHT 2025, CONSUMER CHOICE CENTER

Also from the Consumer Choice Center: ConsumerChamps.EU | FreeTrade4us.org