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Day: May 17, 2019

Facebook Trustbusters Are Motivated by Partisan Politics, Not Concern for the Consumer

By Yaël Ossowski

Channeling the spirit of Theodore Roosevelt and nostalgia for the early 20th century Progressive Era, the latest bad idea being circulated in elite circles is to use the trust-busting power of the federal government to break up the social network Facebook.

The idea has been promoted by the likes of Democratic politicians like senators Elizabeth Warren and Amy Klobuchar and also Republicans like Sen. Ted Cruz. Even Chris Hughes, an original Facebook co-founder, has hitched his wagon to the idea, as expressed in his now infamous New York Times op-ed.

But let’s not kid ourselves. We’re not dealing with a corporate monopoly akin to Standard Oil, U.S. Steel or even Microsoft. We’re talking about social media websites and services available on the open web.

No one is forced to use these platforms, and are very free and cheaply able to create their own. This is not a monopoly in the literal sense, or even a figurative one.

There are already plenty of competing social networks that people use for a host of different services. Whether it’s Snapchat, Reddit, Pinterest or Twitter, there are plenty of services where people connect with friends and share information. Facebook just happens to have “clued in” to the needs of the greatest numbers of consumers. Does that warrant government intervention? No.

Let’s be clear: the internet is the ultimate playground for consumer choice. Government attempts to intervene and regulate based on political considerations, however, will only restrict consumer choice and deprive us of what we’ve thus far enjoyed.

No doubt, some actions by the company have been egregious and they’ll be rightfully punished. The Federal Trade Commission’s expected $5 billion fine on Facebook because of its mishandling of data and consumer privacy is a good first step.

But the movement calling on federal regulators to use their power to break up the company reeks of partisan politics.

Democrats are incensed that users on the platform may have been persuaded to vote for Donald Trump in the 2016 election due to an impressive outreach effort by the Trump campaign (not to mention alleged Russian front groups). Republicans, on the other hand, decry Facebook’s liberal-heavy moderation that has specifically targeted conservative pages and posts. Its censoring of a post citing the Declaration of Independence because it was considered “hate speech” is just one example.

But from what we’ve learned from Twitter CEO Jack Dorsey and other tech elites, banning individuals or pages are highly complex decisions made by thousands of moderators who follow an internal set of guidelines, whether at YouTube, Twitter or Facebook. The investigative article published on the Verge about Facebook moderators’ workload and stress while removing bad content from the platform speaks to that.

Despite these follies, the overwhelming majority of users are happy with their profiles. They’re able to connect with friends and family around the world, and share images and posts that spark conversations. Millions of small businesses, artists, and even news websites are dependent on these platforms to make their living.

Using the force of government to break apart businesses because of particular stances or actions they’ve taken, all legal under current law, is highly vindictive and will restrict the ability for ordinary people like myself or millions of other consumers to enjoy the platforms for which we voluntarily signed up.

We should hold these platforms accountable when they make mistakes, but not tip our hand to invite the federal government to determine which sites or platforms we can click on.

The government’s role is not to pick winners and losers. It’s to ensure our rights to life, liberty and pursuit of happiness, as the Declaration of Independence states. Let’s not use temporary partisan politics to determine the fate of online services and platforms from which we all enjoy and benefit.

Democratising travel

The #HandsOffMyCheapFlights campaign is about more than just what its name suggests. Cheap flights are what consumers know and love about air travel in the past years, but it is the overall phenomenon of democratised travel that should have us stand in awe. For people in upper-middle-class and wealthy conditions, the world was just the purchase of a ticket away for much longer. Whether it’s €300 or €30 to Milan, doesn’t really make much of a difference to them. So to the privileged (you’ll excuse the word) eye, travelling has remained the same, with one notable change: there are more people on the airport. Shockingly, it’s low-income consumers who suddenly fly into the same airport as the privileged travellers. It takes more time to get your suitcase, getting through security is a hassle, and for goodness sake, you can’t even get a seat while waiting to board.

No wonder some people are a bit annoyed. But saying that you don’t want people to fly just so that you don’t have to pay for fast-track security control isn’t marketable, so sustainability comes into play. What about all the noise and pollution? Don’t bother considering the fact that innovation in the aviation sector is continuously improving fuel efficiency, since carriers have no incentive to waste kerosene needlessly. Also, don’t mention that improved aircrafts, more efficient flight routes, and reduced speeds have made the sector much more efficient than it was 20 or 30 years ago.

That’s all a bit hyperbolic, and you’ll maybe even consider it bad faith. And maybe it is.

But for some reason, not everyone rejoices at the democratisation of travel. In a time in which the debate about inequality is so predominant, we’re not lending an ear to consumers who want to go on holidays, or visit a friend, just as much as all those with higher income than them. Modern aviation has made it possible, yet activists and governments around the world are there to roll this back.

The Consumer Choice Center fights the EU departure tax from the beginning. We will stand up for consumers who want to have choices when it comes to the means of transportation. We are making people aware that flights are emitting much less carbon than they were in the past, and that this level innovation is set to continue in the future. If however, we choose to limit this development in an effort to answer to alarmism, then we will inevitably fail.

Let’s not let that happen.

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