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Day: September 9, 2020

Airport Ranking Lists Zurich as Europe’s Best Airport

The Consumer Choice Center recently published its second annual European Airport Index, highlighting the top airports in Europe ranked by passenger-friendliness.

The index should be used to inform both consumers and administrators as to who is doing the best job, accommodating passengers.

The top 5 airports according to the study are Zurich, Dusseldorf, Copenhagen, Manchester, and Brussels airports.

Fred Roeder, Managing Director of the Consumer Choice Center, said the ranking shows consumers which airports allow social distancing and where to connect ideally.

“This year has been one of the most challenging for the global travel industry. Many airports were closed for weeks or even months. While travel slowly recovers we want to inform consumers which airports are the most convenient to travel from and to in Europe. Airports with more space per passenger rank higher in our analysis. This is helpful to know for travelers who try to maintain distance from others. If you have to travel this Summer, you might want to consider starting or ending your journey at well-designed airports such as Zurich, Düsseldorf, or Copenhagen.

“High points were awarded to the airports that offered great destinations around the world, but also a healthy mix of shops, restaurants, and conveniences found at the airport. This year we also added extra points for Covid-19 testing facilities at airports.

“In order to prevent a negative passenger experience and pick the optimal hubs for future trips, we examined Europe’s 30 largest airports (by passenger volume) and ranked them in terms of passenger experience, ranked according to a mix of factors ranging from location and transportation options to in-airport experience and flight network access.”

“Other factors determined in the ranking included direct jet bridges, rather than bus boarding, proximity to the city center, the number of lounges, low security waiting times, and on-time performance by airlines. Bonus points were awarded to airports with pre-clearance for US flights and the ability to broadcast security wait times. We do hope that air travel will eventually recover and passengers use our index to choose the right airport” said Roeder.

The full report is available here.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Pasaran gelap ancam pengguna, ekonomi Malaysia

KUALA LUMPUR – Perdagangan haram atau pasaran gelap adalah ancaman besar dan semakin meruncing terhadap rakyat Malaysia apabila kerajaan dan perniagaan sah dilemahkan manakala pengguna pula terdedah kepada produk yang tidak bermutu dan tidak terkawal.

Sebuah kumpulan advokasi pengguna multinasional, Customer Choice Centre (CCC) dalam satu kenyataan hari ini berkata, pasaran gelap global bukan sahaja luas tetapi pesat pertumbuhannya.

Pengarah Urusan CCC, Fred Roeder berkata, ini kerana dagangan haram yang dijalankan oleh kumpulan jenayah terancang transnasional adalah satu permasalahan bernilai AS$870 bilion atau RM3.6 trilion.

Beliau berkata, adalah penting untuk ditegaskan bahawa di peringkat global, pasaran gelap rokok adalah lebih tinggi daripada segi nilai berbanding dagangan haram minyak, haiwan liar, kayu balak, karya kesenian, benda kebudayaan dan berlian disatukan.

“Ini menjadikan apa yang berlaku di Malaysia lebih meruncing kerana rokok seludup kini menguasai 62 peratus jumlah keseluruhan rokok sah yang dijual, menjadikan Malaysia pasaran No.1 di dunia bagi pasaran gelap.

“Sememangnya, permasalahan akut ini telah dan sentiasa akan berterusan mengakibatkan kelembapan ekonomi dan menjejaskan pengguna kebanyakannya,” kata Roeder.

Kenyataan itu dikeluarkan sempena kertas polisi yang baru sahaja dilancarkannya, Illicit Trade is Dangerous for Consumers (Dagangan Haram Adalah Berbahaya Kepada Pengguna).

Menurut kertas polisi CCC, pasaran gelap rokok merosakkan kesihatan orang awam dan telah terbukti menjadi dana membiayai kumpulan jenayah terancang.

Selain itu, pasaran gelap rokok menyasarkan kepada kumpulan paling terdedah di dalam masyarakat, sementara pengguna paling teruk terkena impak disebabkan rokok seludup dikilangkan di dalam persekitaran tidak selamat dan menggunakan produk tidak bersih.

Kertas polisi ini juga menggariskan bahawa peruncit kecil menanggung kerugian besar akibat pasaran gelap rokok kerana bukan sahaja mereka kehilangan jualan rokok sah, tetapi juga barangan lain yang biasanya perokok dewasa beli semasa mereka di dalam kedai.

Roeder berkata, dalam usaha menangani pasaran gelap rokok, kerajaan Malaysia hendaklah mengkaji kepada saranan menyederhanakan dasar cukai untuk memastikan regim cukai tidak mewujudkan permintaan terhadap alternatif haram yang lebih berbahaya.

Pada masa sama, katanya, kerajaan harus meningkatkan hukuman denda sedia ada ke atas pesalah pasaran gelap dan menguatkuasakan denda-denda tersebut dengan tegas.

“Situasi pasaran gelap di peringkat global dan di Malaysia dijangka memburuk kerana pengguna beralih kepada alternatif lebih murah disebabkan ketidaktentuan pekerjaan dan hasil pendapatan berkurangan akibat pandemik global Covid-19.

“Tindakan hendaklah diambil sekarang dan pada Bajet 2021 akan datang, merupakan peluang terbaik untuk Kerajaan Malaysia meletakkan langkah-langkah yang diperlukan bagi menangani masalah pasaran gelap rokok secara menyeluruh,” ujar beliau.

‘Illicit Trade is Dangerous for Consumers’ adalah kertas polisi yang ditulis oleh Luca Bertoletti dan Bill Wirtz untuk CCC dan diterbitkan di Brussels, Belgium pada Julai 2020.

CCC mewakili pengguna di lebih 100 negara di seluruh dunia. Kertas polisi ini boleh didapati di consumerchoicecenter.org

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Global consumer advocacy group urges Malaysia to use Budget 2021 to address tobacco black market – Yahoo

Roeder said illegal cigarettes now command 62 per cent of the total market share cigarettes sold, making Malaysia the number one in the world for this black market. ― Picture by Miera Zulyana

KUALA LUMPUR, Sept 9 — An international consumer advocacy group is urging the government to use the upcoming Budget 2021 to implement measures to address the tobacco black market. 

Consumer Choice Center (CCC) wants the Malaysian government to take action against the tobacco black market and illicit trade, which it said is growing to become a serious threat to society and legal businesses.

Its managing director Fred Roeder said consumers are exposed to the risk of poorly-made and unregulated products with the black market.

“Transnational organised crime of illicit trade is a US$870 billion (RM3.6 trillion) problem. The global black market is not only immense but also growing rapidly. It is interesting to note that globally, the tobacco black market is higher in value than the illegal trade in oil, wildlife, timber, arts, cultural property, and blood diamonds combined,” he said in a statement.

Roeder argued that things are even more critical as illegal cigarettes now command 62 per cent of the total market share cigarettes sold, making Malaysia the number one in the world for this black market.

“Naturally this acute problem has and will continue to cause a severe drag to the economy while hurting consumers at large,” Roeder added.

In CCC’s recently-launched policy paper “Illicit Trade is Dangerous for Consumers”, it was found the tobacco black market damages public health and has been proven to finance organised crime. 

Additionally, it targets vulnerable groups in society while consumers are impacted because illegal cigarettes are produced in unsafe environments and using unsafe products.

It also highlighted that small retailers suffer considerably from the tobacco black market as they not only lose legitimate cigarette sales but also other items adult smokers usually buy from them.

“In addressing the tobacco black market, the Malaysian government should look into moderating tax policies to ensure that tax regimes do not create demand for more harmful illicit alternatives. 

“Simultaneously the government should increase the existing penalties for black market perpetrators and enforce these penalties dedicatedly, as the black market situation globally and in Malaysia is expected to deteriorate since consumers will turn to cheaper alternatives due to job security and income stretch resulting from the global Covid-19 pandemic,” he said.

The policy paper is available at consumerchoicecenter.org

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

Global consumer advocacy group urges Malaysia to use Budget 2021 to address tobacco black market

Roeder said illegal cigarettes now command 62 per cent of the total market share cigarettes sold, making Malaysia the number one in the world for this black market. ― Picture by Miera Zulyana

KUALA LUMPUR, Sept 9 — An international consumer advocacy group is urging the government to use the upcoming Budget 2021 to implement measures to address the tobacco black market. 

Consumer Choice Center (CCC) wants the Malaysian government to take action against the tobacco black market and illicit trade, which it said is growing to become a serious threat to society and legal businesses.

Its managing director Fred Roeder said consumers are exposed to the risk of poorly-made and unregulated products with the black market.

“Transnational organised crime of illicit trade is a US$870 billion (RM3.6 trillion) problem. The global black market is not only immense but also growing rapidly. It is interesting to note that globally, the tobacco black market is higher in value than the illegal trade in oil, wildlife, timber, arts, cultural property, and blood diamonds combined,” he said in a statement.

Roeder argued that things are even more critical as illegal cigarettes now command 62 per cent of the total market share cigarettes sold, making Malaysia the number one in the world for this black market.

“Naturally this acute problem has and will continue to cause a severe drag to the economy while hurting consumers at large,” Roeder added.

In CCC’s recently-launched policy paper “Illicit Trade is Dangerous for Consumers”, it was found the tobacco black market damages public health and has been proven to finance organised crime. 

Additionally, it targets vulnerable groups in society while consumers are impacted because illegal cigarettes are produced in unsafe environments and using unsafe products.

It also highlighted that small retailers suffer considerably from the tobacco black market as they not only lose legitimate cigarette sales but also other items adult smokers usually buy from them.

“In addressing the tobacco black market, the Malaysian government should look into moderating tax policies to ensure that tax regimes do not create demand for more harmful illicit alternatives. 

“Simultaneously the government should increase the existing penalties for black market perpetrators and enforce these penalties dedicatedly, as the black market situation globally and in Malaysia is expected to deteriorate since consumers will turn to cheaper alternatives due to job security and income stretch resulting from the global Covid-19 pandemic,” he said.

The policy paper is available at consumerchoicecenter.org

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

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