The Consumer Choice Center (CCC) has called on the Government to review and amend Malaysia’s e-invoicing framework, urging authorities to exempt small online businesses earning RM150,000 or less annually.

Under current policy, small physical businesses with similar revenue thresholds are exempt, but online businesses are still required to comply with e-invoicing obligations. CCC argues that this disparity places unnecessary burdens on small digital entrepreneurs, potentially increasing costs for consumers and limiting market variety.

Malaysia Country Associate at CCC, Tarmizi Anuwar, said, “As a consumer association, we are deeply concerned that the current e-invoicing policy unfairly penalises small online sellers, many of whom are everyday Malaysians trying to earn an honest living. It is not reasonable that small physical shops are exempt, yet online businesses operating at the same scale are forced to bear additional compliance costs and administrative burdens.”

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