Spotify has implemented age assurance in the form of facial age estimation and ID verification with face biometrics, both from Yoti, to comply with the UK’s Online Safety Act.
Users who are not estimated to be 18 years of age or older will have the option to complete age verification with an ID scan and selfie biometrics. Those who are unable to confirm their age with the system will face account deactivation, and eventually deletion.
In the event of an inaccurate age estimation that the user does not follow by performing age verification, the account will be deactivated, but the user will have 90 days to reactivate it and go through verification with an ID document.
Spotify does not require users to complete age assurance to use the app, but rather if they access certain content or features, “like Music videos that are labeled as 18+ by rightsholders.” Once an age check has been triggered, however, the user will have to prove they are at least 13 years old to comply with Spotify’s age minimum.
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