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“It is completely unacceptable that the province is making the cannabis market less consumer friendly,” says David Clement, North American affairs manager for the Consumer Choice Center

Ontario cannabis retailers have had to be flexible through a series of evolving regulations through the COVID-19 pandemic.

When emergency measures were implemented, some were delighted that cannabis was deemed an essential service and retailers could continue operating. In April, cannabis was briefly dropped from the list of essentials — only to be re-added, with more flexibility for physically distanced transactions, like curbside pickup and delivery. Services like Leafly and Dutchie partnered with retailers to help facilitate purchases and distribution, while others made a go of it on their own with custom-built solutions.

But now, curbside and delivery will no longer be an option for Ontario’s private retailers once emergency measures are no longer in place, reports BNN Bloomberg.

“It is completely unacceptable that the province is making the cannabis market less consumer friendly,” said David Clement, North American affairs manager for the Consumer Choice Center, in a statement. “Banning curbside pick-up and delivery options ultimately makes the legal market less attractive, which only serves to embolden the illegal market, who have long offered these services.”

While it hasn’t been proven that legal cannabis deliveries impede the illicit market, retailers who have invested in implementing new technologies and welcome any and all ways to move product, are similarly unhappy.

“To take away that opportunity for customers that want to use a delivery or a curbside (pickup) – which we’re still seeing as a pretty significant piece of our business – to take that away and force people to now have to interact and go into stores, when realistically there’s no reason for it … doesn’t make a lot of sense,” James Jesty, president of Friendly Stranger Holdings Corp., told MJBiz Daily.

To prevent the spread of COVID-19, masks are now mandatory indoors in public spaces in many, but not all, parts of the province. Delivery will continue to be available through the Ontario Cannabis Store, the province’s ecommerce site and wholesale supplier to private retailers.

Originally published here.


The Consumer Choice Center is the consumer advocacy group supporting lifestyle freedom, innovation, privacy, science, and consumer choice. The main policy areas we focus on are digital, mobility, lifestyle & consumer goods, and health & science.

The CCC represents consumers in over 100 countries across the globe. We closely monitor regulatory trends in Ottawa, Washington, Brussels, Geneva and other hotspots of regulation and inform and activate consumers to fight for #ConsumerChoice. Learn more at consumerchoicecenter.org

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