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federal communications commission

FCC’s proposed rule on bulk billing takes options away from consumers

In a move that has sparked both debate and concern, the Federal Communications Commission (FCC) put forth a proposal this week to reshape how broadband services are billed in multi-tenant apartment buildings. 

At the heart of this proposal lies the intention to foster competition and drive down costs, yet its potential impact raises significant questions about consumer choice and affordability for people looking to save money and access high speed Internet.

The proposed rule seeks to abolish bulk billing arrangements, where tenants include the cost of broadband services in their rent or homeowner association fees. While the FCC contends that these arrangements hinder competition, evidence suggests they often result in substantial savings for residents – up to 50-60% in some cases.

Vulnerable communities, including seniors and low-income individuals, stand to bear the brunt of these changes. For many of them, bulk billing represents a lifeline to affordable broadband access. Disrupting this system could exacerbate existing disparities in internet connectivity, further marginalizing those who can least afford it and exacerbating the digital divide, which would stand against the FCC’s mission these last few years.

There’s also the broader issue of broadband deployment. By removing incentives for bulk billing, the FCC risks stifling investment in critical infrastructure, particularly in underserved rural areas. 

These arrangements provide Internet Service Providers (ISPs) with the predictability needed to expand their networks, aligning with broader initiatives such as President Biden’s historic push for universal internet access. Without these incentives, deployment could be drastically delayed in underserved areas leaving consumers without reliable and competitive broadband options. 

Additionally, putting a stop to bulk billing threatens to dampen competition by stripping residents and consumers of their ability to collectively achieve cost savings because of concentration of service. With such a large client base, these communities often secure better deals and guarantees, enhancing their overall broadband experience. This loss of bargaining power could undermine efforts to promote a more competitive broadband market, leading to increased prices for these consumers.

While the FCC’s proposal reflects a well-intentioned effort to promote competition and consumer choice, its potential consequences raise concerns about regulatory overreach. Rather than imposing a blanket ban, a more nuanced approach may be needed—one that targets anti-competitive behavior without jeopardizing beneficial agreements between tenants and ISPs.

As the FCC moves forward with its proposed rulemaking, it’s crucial to strike a balance between fostering competition and upholding consumer interests. Empowering consumers and promoting a diverse, competitive broadband market should remain central to the FCC’s regulatory agenda.

Elizabeth Hicks is the US Affairs Analyst at the Consumer Choice Center.

Why Democratic Control of the FCC Won’t Bode Well for Internet Freedom

By Yaël Ossowski

Late Tuesday afternoon, President Joe Biden revealed his nominations to the Federal Communications Commission.

As one would expect, his two nominations — Jessica Rosenworcel and Gigi Sohn — come from Democratic circles and have upheld progressive priorities for telecom policies.

Rosenworcel has been a commissioner since 2012 and served as acting chair since Ajit Pai left at the beginning of Biden’s term. She would be the first female chair of the FCC.

Sohn has been active in left-leaning nonprofits, but also worked as a counselor to former FCC chair Tom Wheeler. She has made a career in advocacy, government, and academia championing “open, affordable, and democratic communications networks,” according to the White House release.

What both nominees represent, if confirmed by the Senate, would be a return to a Democratic-majority FCC intent on revitalizing 2015-era “net neutrality” proposals. Activists are already celebrating a return to progressive policymaking at the nation’s telecom regulator.

While Biden’s nominations are no surprise — every president generally nominates commissioners from their own party — consumer advocates should be worried about the policy goals they will seek to pass.

Net Neutrality

The most pressing would be a reform of Title II regulations through “net neutrality”, effectively labeling Internet Service Providers as public utilities, essentially as protected monopolies.

As I wrote in the Washington Examiner in 2017, the basic premise of net neutrality reforms is to regulate ISPs like water suppliers or telephone companies, subjecting them to more active enforcement, standards, and regulations set by the FCC, so that all online traffic be considered “neutral and free from prioritization”.

What’s more, a Title II classification would treat ISPs are monopolies, which even by the most strained definition, cannot be true. There are close to 3,000 ISPs in the United States, all serving different populations and regions, though some players have larger coverage than others.

Sweeping these companies into the regulatory lens of the FCC under the auspices of public utilities would mean more restrictions and regulations on content and delivery of content on the Internet — a far cry from Internet freedom.

As a general principle for an open net, net neutrality is an important one. When internet providers have been accused of unfairly blocking or throttling consumers, they have rightfully been challenged by lawsuits and enforcement actions from the Federal Trade Commission. And we should generally want a system that won’t discriminate against Internet users based on the content they host or provide (we can also thank Section 230 for liability protections for online platforms).

However, since these regulations were proposed in 2014 under the Obama administration, there has never been a clear rationale provided as to why Internet companies should be regulated under the FCC rather than the FTC, as is the status quo. And from what we can tell, that change would likely impact consumers more than anyone.

For one, a public utility classification would mean much far-reaching power of centralized Internet regulation than exists currently, putting the innovative nature of the Internet at risk.

Providers would be tasked with significant regulatory compliance that would necessitate more administrative costs and fees. This would also threaten the expansion of start-ups and independent companies in the digital space, souring the efforts at creative entrepreneurship. All would be harmful to consumers.

With every successive administration in Washington, we can only imagine that enforcement of the rules and changing of the rules would be enough to create regulatory uncertainty for thousands of online businesses and the users who depend on them.

Second, as our experience from the history of public utilities demonstrates, there would likely be intense consolidation that would empower large companies with the means to comply with regulations and stunt innovative new start-ups. It would also disincentivize increased private investment in broadband services, as we have written about at the Consumer Choice Center, and exacerbate the effects of Biden’s infrastructure proposal on public broadband if it passes this fall.

While consolidation of ISPs is a grave concern to progressive Internet activists, this would only be made worse once a giant bureaucracy such as the FCC is given regulatory authority over them. As my colleague Elizabeth Hicks noted in the Detroit Times, often it is state and local regulations that impede greater competition among ISPs, not because of lax authority at the federal level.

Online Privacy

Both Rosenworcel and Sohn have also indicated that they would support a proposal for greater Internet privacy enforced by the FCC. While that would be great on principle, we would hope that a federal plan would punish bad actors and establish clear guidelines to ensure transparency and protect innovation, as we proposed in our data and consumer privacy policy note.

However, Sohn’s previous public statements, including when she was a fellow at the Open Society Foundation, demonstrate she’d want a wholesale restriction on the sharing of data, even among willing consumers and providers. That would put many vital services at risk.

What’s more, such a proposal would likely aim to further empower government enforcement on data privacy rather than embrace market innovations that already do just that.

Prices

Another significant area where a Democratic-majority FCC could seek action would be on the pricing of Internet services. Sohn has been quite vocal about fixing ISP prices and regulating the bundling of various services. This would undermine the competitive environment of ISPs and likely lead to lower quality and rationed services for users, degrading everyone’s Internet experience.

Sohn’s history at various nonprofit groups that have targeted and lobbied the FCC for more enforcement was indeed impactful, and it is not difficult to see how much of the outrage about net neutrality was due to these efforts. Unfortunately, this also coincided with serious death threats and security concerns for commissioners opposed to these plans.

If both nominees to the FCC are confirmed, it is clear that the battle for the open Internet will once again be relitigated. And if the past proposal is any indication, it will face significant opposition.

At the time of the original net neutrality rules, even the Electronic Frontier Foundation, seen as one of the most powerful Internet freedom groups, was skeptical about how far-reaching the net neutrality provisions were.

We can only imagine that now, buoyed by progressive victories on Capitol Hill and louder voices for regulating content and platforms on the Internet, these proposals will prove harmful to the interests of online users and consumers.

Yaël Ossowski is the deputy director of the Consumer Choice Center.

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